Terms of Service

These Terms of Service ("Terms") are an agreement between Easier Done LLC ("Easier Done", "we", "us") and the business or person that signs up for or uses the Service ("Customer", "you"). By creating an account, starting a trial or using the Service, you agree to these Terms and to our Privacy Policy. If you accept for a business, you confirm you have authority to bind it. The Service is for business use by people 18 or older.

Accepting these Terms does not sign you up for text messages. Text messages require separate opt-in consent (section 18).

The Service is workforce and job-site management software, including scheduling, time tracking, tasks, documents, certifications, job sites and field documentation, estimates and invoicing, messaging, and reporting, available on the web and through a mobile app. We may improve, change or retire features, and will try to give notice of any change that materially reduces the Service you pay for.

You are responsible for the accounts you create, for keeping credentials confidential, for using two-step verification where it is offered, and for promptly removing access for people who leave. You are responsible for activity under your accounts. Tell us right away at support@easierdone.app if you suspect unauthorized access.

• You are responsible for the accuracy and legality of the data you enter, and for your own compliance with employment, wage-and-hour, licensing, tax and privacy laws. The Service does not provide legal, payroll or tax advice, and its reports and calculations should be checked before you rely on them.
• You are responsible for giving your employees, contractors and clients any notices and getting any consents required by law, including for time clocking, location collection and photos. Consent to receive text messages from Easier Done is collected directly by Easier Done (section 18).
• Text messages from the Service are sent by Easier Done only to users who opt in themselves (section 18). You may not enter a mobile number to receive texts on someone else's behalf, or opt someone in without their consent.

You agree not to use the Service to break the law or others' rights; to upload malicious code; to attempt to access other customers' data or the Service's systems without permission; to probe, scan or overload the Service; to resell it or use it to build a competing product; to send spam; or to store data you have no right to store. We may suspend access that violates this section.

Access is provided under the plan you choose, at the price shown when you sign up or in your order. Fees are due in advance, are non-refundable except where required by law or stated in your plan, and exclude taxes. Trials end on the date shown, after which access may be limited unless you subscribe. We may change prices for future billing periods with at least 30 days' notice. Plans renew automatically until cancelled.

The Service lets you request card payments from your own clients. Payments are processed by Stripe on your own Stripe account. To use this feature you must connect a Stripe account and accept Stripe's terms, including the Connected Account Agreement. Stripe's processing fees, refunds, chargebacks and disputes are between you, your clients and Stripe.

Easier Done is not a bank, money transmitter or payment processor, does not hold your funds, and is not a party to your transactions. We currently take no fee on client payments. We may introduce one in the future with at least 30 days' notice before it applies to you. You are responsible for the products, services and prices you charge and for any taxes on them.

You own the data you and your users put into the Service ("Customer Data"). You give us a limited license to host, process, back up and display it as needed to provide and support the Service and as described in the Privacy Policy. We may use aggregated, de-identified information that does not identify you or any person to operate and improve the Service. You can export Customer Data from the Service at any time while your account is active.

We make regular backups and reasonable efforts to keep data safe, but we do not guarantee that data will never be lost, and you are encouraged to export what matters to you.

The Service, its software, design and content, other than Customer Data, belong to us and our licensors. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. If you send us feedback, we may use it without obligation to you.

The Service works with third-party services such as Stripe, Twilio, Resend and Mapbox. Those services have their own terms, and we are not responsible for them. Some features may stop working if a third party is unavailable.

We work to keep the Service available but do not promise it will be uninterrupted or error-free. We may perform maintenance, sometimes without notice. Support is provided by email at support@easierdone.app on a reasonable-efforts basis.

These Terms apply while you use the Service. You may cancel at any time from your account or by contacting us, effective at the end of the current billing period. We may suspend or end your access if you breach these Terms, fail to pay, or create risk or legal exposure for us or others, and will give notice where reasonable. After an account ends, you have a short period (currently 30 days) to export your data, after which we will delete it as described in the Privacy Policy.

The Service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your legal or compliance obligations.

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the event that gave rise to the claim. These limits do not apply to liability that cannot be limited by law.

You will defend and indemnify us against claims arising from Customer Data, your use of the Service in breach of these Terms or the law, or your dealings with your employees and clients, except to the extent caused by us.

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law rules. Before filing a claim, each party will try to resolve the dispute informally by contacting the other and allowing 30 days. Claims must then be brought in the state or federal courts located in New Jersey, and each party consents to those courts.

We may update these Terms. We will give notice of material changes in the Service or by email at least 30 days before they take effect, and your continued use after that date is your acceptance. If you do not agree, you may cancel.

Program. Easier Done job and schedule notifications, operated by Easier Done LLC. Easier Done sends recurring, automated job and schedule notification texts to users of the Service who opt in. We do not send marketing or promotional texts.

Consent. Add your mobile number in the Service under My notifications → Text messages and check the SMS consent box. Consent is given directly to Easier Done, is optional, and is not a condition of employment or of any purchase. Accepting these Terms does not by itself sign you up for text messages, and your employer cannot opt you in.

Frequency and cost. Message frequency varies based on your schedule and notification settings. Message and data rates may apply.

Opt out and help. Reply STOP at any time to cancel. You'll receive one message confirming you're unsubscribed, and no further texts. You can also turn off text messages in My notifications. Reply START to resubscribe. For help, reply HELP or email support@easierdone.app.

Carriers. Carriers are not liable for delayed or undelivered messages.

Privacy. Mobile numbers and text message opt-in data and consent are never sold or shared with third parties or affiliates for marketing or promotional purposes. See ourPrivacy Policy.

These Terms and the Privacy Policy are the entire agreement on their subject. If a provision is unenforceable, the rest stays in effect. You may not assign these Terms without our consent; we may assign them in a merger or sale. Not enforcing a right is not a waiver of it. We are not liable for delays caused by events beyond our reasonable control.

The Service can be connected to Claude, ChatGPT, or another AI assistant that supports the Model Context Protocol (MCP), so the assistant can read or, if allowed, create and update records in the Service on a user's behalf. This is off by default; a Customer administrator must turn it on and choose the access level (read-only, or read and write) and whether buyer and client personal contact information is included.

Once turned on, any user at the Customer may connect their own account to an assistant through that assistant's own sign-in flow. A connected assistant's access mirrors the connecting user's own permissions in the Service and is never broader. The Customer is responsible for deciding whether to enable this feature and for its users' use of any assistant they connect, the same as for other activity under section 4.

Actions taken through a connected assistant are logged and labeled in the Service the same way a person's actions are (for example, "via Claude" or "via ChatGPT"); nothing is hidden. A connected assistant can read, create or update records depending on the access granted, but cannot delete anything.

A user can disconnect their own connection at any time (My account → Connected apps), and a Customer administrator can disconnect any connection or turn this feature off (Settings → Integrations → AI assistants), immediately ending that access.

Easier Done LLC, 971 US Highway 202N, Ste N, Branchburg, NJ 08876. Email: support@easierdone.app.